Crown Council Mentor of the Month

Dr. Guy Gross "Associates"

Dr. Guy Gross says the best part of every day is when he gets to help patients restore their smiles and their health by replacing and rebuilding teeth. “I spend most of my time placing dental implants and doing cosmetic and reconstructive dentistry, and I love what I do!” he says. “I get to work directly with patients and my team members to solve problems in an environment where I can be responsible for the way patients are cared for and served.”
Dr. Gross founded the New Horizons group of dental practices with his wife, Kathryn Gross (Kate), also a dentist. “We have a consistently amazing group of people to work with and a great culture of service, teamwork, and excellence.”
Dr. Gross grew up in Bennington, KS, and currently resides in Salina. He earned his Bachelor’s Degree in Biology from Kansas State, then attended UMKC School of Dentistry for his Doctorate degree. He says the dental profession has been an ideal fit for his interests and talent. "Dentistry is a wonderful hands-on health profession where I can diagnose, solve problems, and deliver solutions for my patients. It’s an amazing feeling when patients see their new smile for the first time, or experience the ability to eat their favorite foods again as the outcome of a wonderfully restored bite from dental implants."
Dr. Guy was inducted into Dental Hall of Fame in 2018. He has been teaching Dental Implant surgery courses to other dentists since 2014, in addition to teaching courses on 3D Imaging, Communication Skills, Practice Management, and more.

Dr. Arun Garg "The Implant Specialist"

Crown Council Mini-Mentor: Dr. Arun Garg
https://www.implantseminars.com
DrGarg@ImplantSeminars.com
Phone: 305-376-7675
Dr. Arun K Garg is a nationally recognized dental educator and surgeon who for over 20 years, served as a full-time professor of surgery in the division of oral and maxillofacial surgery and as director of residency training at the University of Miami Leonard M. Miller school of medicine. Frequently awarded faculty member of the year by his residents, Dr. Garg is considered the world’s preeminent authority on bone biology, bone harvesting and bone grafting for dental implant surgery and has written and published nine books and a dental marketing kit which has been translated in multiple languages and distributed worldwide. He has been a featured speaker at dozens of state, national and international dental association conventions and meetings including the American Academy of Periodontology, the American College of Oral and Maxillofacial Surgeons, and the International Dental Implant Association. Dr. Garg earned his engineering and dental degrees from the University of Florida and completed his residency training at the University of Miami Jackson Memorial Hospital.
 

JACK FAIRCHILD "Immune Support"

Crown Council Mentor of the Month
 Jack Fairchild Mentor of the Month "Immune Support"
Metabolic and Nutritional Assessments
Jack Fairchild, CCN
(830) 896-0550
www.mana4yourhealth.com
Anti-viral: Staying healthy and getting well in today’s world. What you may not know about your immune system and what you can do to stay healthy with life-style, nutrition and supplementation.
Discover:- What we learned from the Spanish Flu epidemic that can help us now. - A simple solution sitting in right your refrigerator.- Why getting out of the house in a time of social distancing may be essential. - The highest antioxidant substance you are not getting enough of. - The foods no one is buying right now that will help you the most. And much, much more.
Join Jack Fairchild, CCN as he explains what everyone should know now about health, nutrition and going anti-viral!

Barbara Freet "COVID-19 HR Decisions"

Mentor #76 Barbara Freet "COVID-19 HR Decisions"
I spent some time today with our long-time Crown Council Resource Partner, Barbara Freet with HR Advisors who did a great job of summarizing things that are useful to know right now in regards to HR decisions with your team as you consider a modified schedule. 
 
We recorded our conversation which will be released shortly so you can listen and learn.
 
In the meantime, attached are three documents that Barbara has provided that might be of immediate use before you listen:
 
1.  Multi-state HR parameters for modified working situations with your team.
 
2.  California specific guidelines.
 
3.  Family First legislation summary that is currently being considered. 
 
Ultimately there are state specific laws and benefits that need to be considered.  Barbara is available if you have questions:
Barbara@HRAdvisors.net
925-310-4824
 
Our thanks to Barbara for always being willing to share.
 
The documents are attached below.
 
We hope this helps.
 
Steve

Dr. Kris Heap "Best Doctor to Work For"

Meet Dr. Kris Heap.  
Crown Council's "Best Doctor to Work for 2019" 
His team says of him….he is a man of integrity and he lives what he speaks. He strives to find the best in everyone and everything. He equips us to become better individuals, not only in our work environment, but in our personal lives. He is passionate about life and living it. He has a compassionate heart which reflects in the charity work we do together. We have traveled to the Dominican Republic to provide dental care for those less fortunate, we have financially supported and volunteered at local charities. Each year, we designate a family in our practice to bless at Christmas. HE creates a happy and fun environment to work in. We are not just a team we are family!
Two years ago, he was searching for a new name for his practice and he involved us in that process. We all agreed on Inspire Dental. The word Inspire alone is powerful and it resonates everything that he stands for. His inspiration not only permeates through us, it also permeates through his patients, the books that he has written, the web videos that he has created, and also his friends and family. He is the real deal. You get what you see!! You get the fun, witty, charismatic personality and you also get the humble spirit.

Barbara Freet "Show Me The Money" (Compensation Paid Correctly)

MENTOR #75: Barbara Freet "Show Me The Money" (Compensation Paid Correctly) 

Katie Poulsen "A Dental Hygienist Story"

Katie Poulsen is a Registered Dental Hygienist and has a Masters in Professional Communication from Weber State University in Ogden, Utah. She has been a clinical adjunct faculty member for Weber State's dental hygiene department and is a past-president of the Utah Dental Hygienists Association. Katie’s prior education guided her to study many aspects of communication within dentistry. Her primary research focused on dentist-dental hygienist communication dynamics and its effect on working relationships and patient satisfaction. 

Joseph Michelli "The Airbnb Way"

Crown Council Mentor of the Month: Joseph Michelli
In addition to being a New York Times #1 bestselling author of books about world-class customer experience providers (e.g., Starbucks, The Ritz-Carlton Hotel Company, Zappos, and the Pike Place Fish Market), Joseph A. Michelli, Ph.D., is an internationally sought-after speaker and business consultant.
Dr. Michelli has been recognized as a Certified Speaking Professional (CSP) by the National Speakers Association and as one of the Top 10 thought leaders in Customer Service by Global Gurus.
Dr. Michelli transfers his knowledge of exceptional business practices through keynote presentations that explore ways to develop joyful and productive workplaces. In addition to his dynamic and entertaining international keynote presentations, Dr. Michelli provides:
Consultation on the development of optimal customer and employee experiences
Service excellence training
Enhancement of staff empowerment
Leadership team development services
Group facilitation and team-building strategies
Creation of customer and employee engagement measurement processes
Customized management and frontline training programs
 Additional complimentary resources and information about Dr. Michelli can be found at josephmichelli.com.